Useful Resources

This page contains details of organisations which might be useful for parents/carers, particularly when the school is closed. Web addresses and phone numbers have been provided where applicable:


Wirral Information Resource for Equality & Diversity  (WIRED)

Support and advice service for parents/carers of children with SEN:

Phone: 0844 880 1500


NHS local Services

GP practices, dentists, out of hours services, A & E


Social Care, Wirral

If you have any concerns about the safety and well being of a child please contact the Central Advice and Duty team at 0151 606 2008.


Contacting the Police

101 is the number to call when you want to contact your local police in England, Wales, Scotland or Northern Ireland – when it’s less urgent than 999 call.


Information re free school meals and how to apply

Phone: 0151 606 2002


Citizens Advice Wirral

Citizens Advice Wirral can support parents and families by providing free information and advice such as:

  • finding out  if there is any financial support  available if you are struggling financially
  • support with debts to look for solutions to make repayment easier
  • help with applications for benefits such as Disability Living Allowance
  • provide links to grants and concessions if you cannot afford to either keep your home warm and/or repay fuel debts
  • make referrals for  emergency fuel support if you have run out of credit on their meter
  • negotiate with third parties on your behalf i.e. creditors, landlords, social services
  • provide wellbeing support if you are feeling lonely and isolated

If you would like further information about the services we provide and how we can support parents/ families, please call Jeannette Morgan, Deputy CEO Citizens Advice Wirral on 07545 532 010 or


Creating Careers

This national organisation with connections to the Wirral offers a range of useful services including CV and application support as well as  parent support programmes:


Beechwood Community Trust

Beechwood Community Trust provides advice and guidance on all types of benefits through our Advice service based at Summerhill House. Beechwood Community Trust offers support for residents, who are struggling to cope with welfare reforms that are impacting upon their personal circumstances. Whether in or out of employment Beechwood Community Trust are there to provide help and support  through times of hardship.

Address:  22 Beechwood Drive, Birkenhead, Prenton, Wirral, CH43 7ZU

Telephone: 0151 657 8008



School Transport

Phone: 0151 606 2020


Online Safety Guidance (updated 02.04.20)

  • (advice from the National Crime Agency to stay safe online)
  • Internet matters (support for parents and carers to keep their children safe online)

  • Parent info (support for parents and carers to keep their children safe online)

  • LGfL (support for parents and carers to keep their children safe online)

  • Net-aware (support for parents and carers from the NSPCC


Advice on protecting children from extremism and radicalisation


Information re eating disorders
Freephone: 0808  801 0677 or Youthline 0808 801 0711


The Samaritans


Papyrus (Prevention of young suicide)



Help for young people who are worried about war issues and the events in Ukraine

Wirral SEND Team shared these different links and documents in the hope they can help us all offer support across the different age ranges of our children & young people when talking about the situation in Ukraine.

The following links  have come from various sources – Wirral Educational Psychology Teams, Wirral Youth services and Wirral SEND team and consideration has been given to the fact that  young people are finding it harder to accept reassurances/support being offered with this coming straight after the pandemic.