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Pupil wellbeing


ZILLO is a website for young people living in Wirral, Merseyside.

It is a website for young people to come to get the lowdown on the latest events, arts, culture, news and expert health and wellbeing advice.

ZILLO was created by Wirral Borough Council’s Children’s Services in partnership with students and staff from Wirral Metropolitan College

Please see links below:

– – – – – – – – – – – – – – – – – – –  is an online service that supports the  well-being and resilience of students.

Kooth provides a safe and secure means of accessing mental health and well-being support designed specifically for young people.  It offers young people the opportunity to have a text-based conversation with a qualified counsellor. Counsellors are available from 12noon to 10pm on weekdays and 6pm to 10 pm at weekends, every day of the year on a drop-in basis. Young people can access regular booked online counselling sessions as needed. Outside counselling hours’ young people can message our team and get support by the next day.

When students register with Kooth they will have support available to them now and in the future. Support can be gained not only through counselling but articles, forums and discussion boards.  All content is age appropriate, clinically approved and fully moderated.

Most of our students should be familiar with Kooth but to register and find out more visit

You can also view a short video about the service at:

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CAMHS Out of Hours Helpline

The Child and Adolescent Mental Health Service (CAMHS) has launched an extended out of hours advice line for people living in the Cheshire and Wirra area.

Direct dial contact: 0151 488 8453 Available from 9-10pm (Mon – Fri) and 12-8pm (Sat and Sun)

The advice line is open to everyone (children, young people, relatives, teachers, other professionals) and allows people to talk to a mental health professional if they are concerned or would like advice about children or young people’s mental health.


Anna Freud Centre:  Supporting Young People’s Mental Health




ChildLine is a free 24 hour counselling service for children and young people in the UK provided by the NSPCC. ChildLine deals with any issue which causes distress or concern. If you are worried about anything, something big or something small – don’t bottle it up. It can really help if you talk to someone. If there is something on your mind and you cannot talk to your parent or a teacher, ChildLine is here for you. Phone: 0800 1111


Coram Voice (advice for children in care)

Coram Voice provides support for children in care and equips them to hold to account the services that are responsible for their care.

–       advice on their rights and what support they’re entitled to

–       support at meetings with Children’s Services to express their wishes and feelings

–       support to make a complaint if they are not happy about the decisions that have been made about them

Freephone helpline: 0808 800 5792


Eating disorders
Freephone: 0808  801 0677 or Youthline 0808 801 0711


FRANK: Honest Information about Drugs:

FRANK is a national anti-drug advisory service jointly established by the Department of Health and Home Office of the British government in 2003.  It is intended to reduce the use of both legal and illegal drugs by educating  teenagers and adolescents about the potential effects of drugs.

Papyrus (Prevention of young suicide)


Response, Wirral

Support to tackle alcohol and substance misuse, targeting those young people that require intensive support.

Phone: 0151 666 4123


The Samaritans


Teen Wirral

Teenwirral offers online advice, tips and support for teenagers on a variety of issues: from creating a CV, to online bullying support and mental health issues .The site has been updated with a new look and logo and is designed to work better on mobiles and tablets.


Young Minds

Are you a young person in crisis or do you need help coping with a mental health issue?



Help for young people who are worried about world news and events in Ukraine

Wirral SEND Team shared these different links and documents in the hope they can help us all offer support across the different age ranges of our children & young people when talking about the situation in Ukraine.

The following links  have come from various sources – Wirral Educational Psychology Teams, Wirral Youth services and Wirral SEND team and consideration has been given to the fact that  young people are finding it harder to accept reassurances/support  straight after the pandemic.