Help Page for Parents/Carers

This page contains details of organisations which might be useful for parents/carers, particularly when the school is closed for holidays. Web addresses and phone numbers have been provided where applicable:


NHS local Services

GP practices, dentists, out of hours services, A & E


Social Care, Wirral

If you have any concerns about the safety and well being of a child please contact the Central Advice and Duty team at 0151 606 2008.


Contacting the Police

101 is the number to call when you want to contact your local police in England, Wales, Scotland or Northern Ireland – when it’s less urgent than 999 call.


Advice on protecting children from extremism and radicalisation


Info re free school meals and how to apply

Phone: 0151 606 2002


Beechwood Community Trust

Beechwood Community Trust provides advice and guidance on all types of benefits through our Advice service based at Summerhill House. Beechwood Community Trust offers support for residents, who are struggling to cope with welfare reforms that are impacting upon their personal circumstances. Whether in or out of employment Beechwood Community Trust are there to provide help and support  through times of hardship.  

Address:  22 Beechwood Drive, Birkenhead, Prenton, Wirral, CH43 7ZU

Telephone: 0151 657 8008


School Transport

Phone: 0151 606 2020


Wirral Parent Partnership

Support and advice service for parents of children with SEN

Phone: 0844 880 1500


Response, Wirral

Support to tackle alcohol and substance misuse, targeting those young people that require intensive support.

Phone: 0151 666 4123





ChildLine is a free 24 hour counselling service for children and young people in the UK provided by the NSPCC. ChildLine deals with any issue which causes distress or concern. If you are worried about anything, something big or something small – don’t bottle it up. It can really help if you talk to someone. If there is something on yourmind andyou cannot talk to your parent or a teacher, ChildLine is here for you. Phone: 0800 1111


Wirral Food Banks 

Wirral Foodbank
Office Unit 14
Wirral Business Centre
Dock Road
Birkenhead CH41 1JW
Tel: 0151 638 7090

 Further information can be found here:


Information re eating disorders
Freephone: 0808  801 0677 or Youthline 0808 801 0711


Young Minds

This is one of the UK’s leading charities committed to improving the emotional wellbeing and mental health of children and young people and includes advice for parents worried about their child. The Wirral Child and Adolescent Mental Health Service now delivers an extended out-of-hours advice ine service

Wirral CAMHS Advice Line – 0151 488 8453 (9am – 10pm weekdays, 12-8pm weekends and public holidays)





The Samaritans


Papyrus (Prevention of young suicide)



Teen Wirral

Teenwirral offers online advice, tips and support for teenagers on a variety of issues: from creating a CV, to online bullying support and mental health issues .The site has been updated with a new look and logo and is designed to work better on mobiles and tablets.